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At Topnotchmart.com, we strive to provide you with fast and reliable shipping services. Please read our shipping policy to understand how we handle and process your orders.
Shipping Confirmation and Order Tracking:
International Shipping:
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Damaged or Lost Packages:
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Brand Name: Acosh neon
Origin: Mainland China
Certification: ce
Average Life (hrs): 10000
LED Chip Model: SMD5050
Strip type: SMD
Waterproof: Yes
Is Smart Device: YES
Occasion: Bedroom
LED Chip Brand: Edison
Power Source: DC
Model Number: Neon LED Strip
LEDs Number/M: 84LEDs/M
Item Type: Strip
Power Consumption (W/m): 8.64W/m
Voltage: 12-24V
Choice: yes
RGBIC With Chase Effect:[Dream Color Lights]: Special design by adding IC,this 5050 RGB LED strip lights can reaches variety of different color chasing effect like recurrently chasing,skipping,dancing,twinkling on the strip etc.
Feature
LED Strip Length:1M/Roll;2M/Roll;3M/Roll;5M/Roll
Waterproof: IP65
Width: 5mm*11mm
LEDs Number/M:84LEDs/M
APP: Smart Life,TUYA
Support mobile: Android/IOS
Support System: Alexa, Google Assistant,SmartThings,IFTTT etc
Control: Voice control / Manual control / APP remote control
【Music Sync Mode】Choosing multiple music modes will effortlessly sync with your favorite audio,react in real time for thrilling home entertainment moments.
【Soft and Flexible Neon LED Rope Light】Bendable Neon Lights supports you to unleash limitless imagination.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
A: To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your purchase. You will receive a confirmation email once your order is successfully placed.
A: We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), and PayPal. Your payment information is always protected with industry-standard encryption.
A: Orders are typically processed within 1-2 days. Shipping times vary based on your location and the product's availability, but most orders are delivered within 6-8 business days.
A: Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
A: If you are not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Please contact our customer service team to initiate a return and receive further instructions.
A: You can reach our customer service team via email at support@topnotchmart.com or text message us at +1 360 813 6263. We are available to assist you with any questions or concerns you may have.
A: Yes, we regularly offer discounts and promotions. Sign up for our newsletter and follow us on social media to stay updated with the latest deals and offers.
A: Absolutely. We take your privacy and security very seriously. All transactions are secured with industry-standard encryption, and we do not share your personal information with third parties without your consent.
A: If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order is processed, it cannot be changed or canceled.
A: If you receive a damaged or incorrect item, please contact our customer service team immediately. We will arrange for a replacement or refund and guide you through the return process.
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